PRIVACY POLICY

Welcome to our web site (“www.elangrill.com”). Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or surf our web site without purchasing any product, when you register with www.elangrill.com, and when you use our services for purchasing products.

www.elangrill.com is owned by Elangrill srl (see legal information); the website is managed by Elangrill srl and Blue Eagle Technology srl.

  1. Our Policy

Everyone has the right to protection of his/her personal data. Elangrill respects its users’ right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed www.elangrill.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow Elangrill to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address).

Elangrill determines the purposes and means for processing your personal data, including security measures, as Elangrill control www.elangrill.com users’ personal data.

This Privacy Policy provides you with all information needed to understand how we collect data which may identify www.elangrill.com’s users. For further information on our Privacy Policy, please contact us at info@elangrill.com, or at Elangrill srl at its registered office indicated in the “legal information” section.

  1. Who Processes Your Personal Data

Elangrill srl controls the use of www.elangrill.com users’ personal data; Elangrill srl autonomously determines the purposes and means of processing personal data and the instruments used, including those for security measures. Due to organisational and operational purposes only, we have appointed certain entities that will also process personal data belonging to www.elangrill.com’s users for purposes strictly connected to the performance of services on www.elangrill.com, including the sale of products.

The above mentioned processors have been chosen by Elangrill srl because of their experience in processing personal data and they provide sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of www.elangrill.com’s users, the processors shall act only on instructions from Elangrill srl. We regularly check that our processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing.

Some of the processors of your personal data are:

Delivery companies, for for purposes related to shipping, delivering and returning products purchased;

Aside from the companies appointed for personal data processing, your information will be made available also to third parties, autonomous controllers, for purposes related to supplying services requested by user (for example, for purchase transactions). For more information on the matter, see section 5 (To Whom Your Personal Data Will Be Disclosed).

Please contact our Customer Care or send us an e-mail at info@elangrill.com in order to receive a full list of data processors.

  1. How We Use Personal Data and for What Purposes

Your personal data is collected and processed by Elangrill srl for purposes which are strictly connected to the use of the web site, its services and to the purchase of products on the web site. However, your personal data may also be used for other processing operations within the limits of such purposes.

In particular, your personal data shall be processed for the following purposes:

when you register with our website we collect your personal data (for example, your personal details, password, e-mail address, gender) through the registration form (My Account) in order to provide you with services in www.elangrill.com’s reserved access areas and to send you our Newsletter, when specifically requested;

when you require assistance from our Customer Care, we collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to providing you with Customer Care services related to www.elangrill.com services and to the purchase of products on www.elangrill.com;

when you execute purchasing procedures for products sold on www.elangrill.com, we collect your personal data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number) on your order form only for the purpose of selling the products ordered by you;

when you require technical assistance, we collect your personal data in order to provide you with information on net-surfing, browser compatibility and viewing or loading www.Elangrill.com web pages.

Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on www.elangrill.com. Your personal data shall be stored in a way which allows Elangrill srl to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable law. Please report any modification of your personal data to info@elangrill.com in order to ensure that your personal information is always accurate and up-to-date, relevant and complete.

Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.

Your personal data may only be disclosed to third parties when it is necessary for processing an order. Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event Elangrill srl need to prevent fraud on www.elangrill.com (anti-fraud services).

Data processors will also have access to your personal data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required. Your personal data will not be transferred abroad to non-EU countries that do not ensure an adequate level of protection of individuals. Should this be necessary in order to supply services or to execute a contract for the purchase of products, your personal data shall be transferred to such non-EU countries only after the execution of specific contracts between ELANGRILL, and such entities in accordance with applicable law and regulations.

We wish to inform you that Elangrill srl shall process its users’ personal data for purposes that are strictly connected to the supply of services on www.elangrill.com, execution of contracts related to the sale and purchase of products on www.elangrill.com and, after receiving your consent, to send you information on new commercial initiatives which are strictly connected to the web site’s activities and services.

Elangrill srl shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent. Elangrill srl may have access to third parties’ personal data which was directly disclosed by their users, for example when a user bought a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a user wishes to recommend to a friend a service of www.elangrill.com or the sale of a particular product.

In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to Elangrill srl and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent for it and for any improper and unlawful use of that information. In any event, Elangrill srl shall fulfil any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.

  1. What Happens if You Do Not Disclose Your Personal Data to Elangrill srl

Granting your personal data to Elangrill srl (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on www.elangrill.com, supplying other services provided on the web site upon your request, or when your personal information is needed to fulfil obligations required by law or regulations.

The refusal to provide Elangrill srl with some of your personal data necessary for performing the above purposes may consequently prevent Elangrill srl from processing your order for the purchase of products sold on www.elangrill.com or from supplying other services provided on www.elangrill.com, such as Customer Care services, sending the Newsletter, using the Wish List or fulfilling obligations required by law and other regulations. Therefore, failing to provide data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on www.elangrill.com or not providing www.elangrill.com’s services.

Disclosure of further personal data to Elangrill srl other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on www.elangrill.com.

In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to Elangrill srl is compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on www.elangrill.com and for the purchase of products on www.elangrill.com. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.

  1. To Whom Your Personal Data Will Be Disclosed

Personal data will be disclosed to third party companies that provide, on behalf of ELANGRILL, specific services as data processors or to other recipients of personal data collected by Elangrill srl that autonomously process your personal data only for the performance of a contract for purchasing products though www.elangrill.com and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.

Personal data will not be disclosed to third parties or disseminated or transferred without informing our users of such disclosure/dissemination/transfer, without their consent and, in any case, in accordance with the law.

  1. How We Collect Your Data on www.Elangrill.com

When you are using www.elangrill.com, some personal data might be collected automatically (through “cookies”), for example, when we automatically collect users’ IP addresses and other information regarding the users’ data traffic or the users’ preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on www.elangrill.com for the needs and preferences of the web site’s users.

In other circumstances, Elangrill srl directly collects personal data and information from its users when they register online with www.elangrill.com or when they send purchase orders of products sold on the web site in order to finalize e-commerce transactions. Elangrill srl will process such data only for the purposes and within the limits of what is stated in the section regarding data collection and may be disclosed to third parties only for the purposes related to providing the services requested by the user.

  1. Security Measures

We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. Nevertheless, Elangrill srl cannot guarantee that the security measures adopted for the protection of the web site and for data and information transmission on www.elangrill.com will prevent or exclude any risk of unauthorised access or of loss of data.

It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam / anti-malware filtering).

  1. Opt-in/Opt out

Elangrill srl process your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications, including by e-mail, which do not fall within customer requested services provided by www.elangrill.com. Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.

We wish to inform you that Elangrill  may process your personal data also without your consent in certain circumstances provided by law, such as when such processing is necessary for performing a legal obligation to which Elangrill is subject or when such processing is necessary for performing obligations undertaken in contracts with the users (such as, for example, if you purchased products through www.Elangrill.com or if you asked to use specific services through our web site).

In any case, we wish to inform you that Elangrill srl guarantees that its users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.

  1. Your Right to Access Personal Data and Further Rights

You are entitled to obtain, at any time, confirmation from Elangrill srl as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing.

Moreover, you are entitled to receive from Elangrill srl information on the source of your personal data; the purposes and way of processing your personal data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your personal data may be disclosed or who may access your personal data, for example, as a data controller or a party so appointed.

You can easily find part of the above information in our Privacy Policy. For further information, send an e-mail to info@elangrill.com. You are entitled to obtain at any time from ELANGRILL:

the updating, adjustment or, when you have an interest in such, the integration of your personal data;

the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;

the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right’s protection.

You are entitled to object, in whole or in part:

for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;

to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to Elangrill srl at the following e-mail address: info@elangrill.com. We will reply to you as necessary.

  1. Links to Other Web Sites

www.elangrill.com contains links to other web sites which may have no connection with www.elangrill.com or with ELANGRILL. Elangrill srl does not control or monitor such web sites or their web content. Elangrill srl shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please, pay attention when you connect to these web sites through the links provided on www.elangrill.com and read their terms and conditions of use and their privacy policy carefully.

www.elangrill.com’s Privacy Policy does not apply to third party web sites. www.Elangrill.com provides links to other web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When Elangrill srl provides links to other web sites, Elangrill srl does not recommend the use of these web sites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to Internet users.

  1. Contacts

If you wish to receive further information on how Elangrill srl process your personal data, please send an e-mail to info@elangrill.com. Should you require any further information on your rights and on personal data protection law you can contact the personal data protection authority at the following address: www.garanteprivacy.it.

  1. Governing Law

This Privacy Policy is governed by Italian law and, in particular, by the Italian Personal Data Protection Code (legislative decree no. 196 of 30 June 2003) which governs the processing of personal data – also held overseas – carried out by anyone who is domiciled or has registered offices in Italy. The Italian Personal Data Protection Code guarantees that processing of personal data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to personal data protection.

  1. Modification and Updating of www.elangrill.com Privacy Policy

Elangrill srl may amend or simply update all or part of www.elangrill.com’s Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of www.elangrill.com Privacy Policy shall be notified to our users on www.elangrill.com’s homepage as soon as such amendments or updates have been introduced and shall be binding as soon as they are published on the web site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy of www.elangrill.com.

 

Last update: July, 15th 2015

COOKIES POLICY

What is a cookie and what is its purpose?
A cookie is a small file that is sent to the browser and saved on your device when you visit a website like www.elangrill.com (“the website”).
Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by
remembering your preferences (for example, remembering the language and currency you set, in order to recognize
you at the next visit, etc.)

Which cookies do we use and for what purposes?
Our website uses various types of cookies and similar technologies, each of which has a specific function. Below is a table explaining them.

TYPE OF COOKIE AND FUNCTION
Navigation cookie
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.
Functional cookies
These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”).
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.
Analytical cookies
These cookies are used to prepare statistical analyses on the navigation methods of our website’s users.
Wetreats the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses the cookies to connect to the browser used or other devices used to navigate on the website. The website uses certain third party services which, entirely independently, install their own cookies.
Our own and third party marketing and profiling cookies
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed.

Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective privacy policy.
Social Network Cookies
These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation.

How can I disable cookies and manage my preferences?
The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer.

Below is the procedure to follow to manage cookies from the following browsers:

IE: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
Safari: http://support.apple.com/kb/PH19255
Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

For more information on cookies and to manage your preferences for third party profiling cookies, please go to http://www.youronlinechoices.com.

To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the add-on from your browser to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.

 

Last update: July, 15th 2015